Privacy Policy

Last Updated: August 2026

At Black Moss Co., we value your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when visiting our website or making a purchase.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information including:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number (if provided)

  • Payment information (processed securely through our payment providers)

  • Order history

  • Website usage information such as browser type, device information, and pages visited

We do not store your credit card or payment information on our servers.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Ship your purchases

  • Respond to customer service inquiries

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Prevent fraudulent transactions

  • Comply with legal obligations

If you choose to subscribe to our newsletter, we'll occasionally send updates about new collections, product launches, and special announcements. You can unsubscribe at any time.

Payment Information

Payments are processed through secure third-party payment providers. Black Moss Co. does not store or have access to your full payment information.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Help us understand how visitors use our website

You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment processors

  • Shipping providers

  • Website hosting

  • Email marketing platforms

  • Website analytics

These providers only receive the information necessary to perform their services.

Protecting Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

While no method of internet transmission is completely secure, we strive to use reputable services and industry-standard security practices.

Your Information

You may request to:

  • Access the personal information we have about you.

  • Correct or update your personal information.

  • Request that we delete your personal information, unless we are required to retain it for legal or business purposes.

  • Unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

To make any of these requests, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently from Black Moss Co. and have their own privacy policies.

We encourage you to review the privacy policies of any third-party websites you visit, as we are not responsible for their content or privacy practices.

Information Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

While no method of transmitting information over the internet or storing data electronically can be guaranteed to be 100% secure, we use trusted service providers and industry-standard security practices to help safeguard your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, legal requirements, or services.

Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at blackmossco@gmail.com.